Questions and answers

Your questions
Enrolment
1 - I want to enrol in the TFE but my company is not declared in France. What do I have to do?
2 - If I enrol in the Foreign Firm Slip - TFE, who will be my contact?
3 - When I enrol in the TFE, do I have any other steps to do?
4 - I heard about "Déclaration sociale nominative" DSN. Will the TFE send DSN ?
5 - What information needs to be entered for the enrolment?
6 - Is the Internet site secure?
7 - I have several employees. Can I use the TFE for all of my employees?
8 - I already declare employees with the national foreign firm centre. Can I declare them now with the TFE?
Hiring an employee (employee identification voucher)
9 - What is the "employee identification" voucher used for?
10 - What do I need to do when I have validated my employee's contract?
11 - Is social security number is compulsory ?
Declaration of the compensation (social voucher)
12 - How is the salary declared?
13 - Can I perform a simulation in order to know the amount to pay my employee?
14 -
15 -
16 - Who calculates the contributions?
17 - I have heard of an annual return that has to be done. What do I need to do?
18 - Once enrolled in the TFE, will I still have relations with the other social bodies for the employees that are managed via this system and for paying contributions?
Paying contributions
19 - How am I informed of the amount of the contributions due?
20 - Who collects the contributions?
21 - How can I pay my contributions?
22 - What is the SEPA standard ?
23 - If I pay into optional provident fund or retirement bodies, how do I know what amounts to pay?
24 - Once enrolled in the TFE, is the amount of the social contributions identical to that owed when I declared my employee to each body?
25 - If I have difficulties in paying, who should I contact?
Employees
26 - What are the documents intended for the employee within the framework of the TFE?
Miscellaneous
27 - I have lost my password. What do I have to do?
28 - Where can I find the documents sent by the Foreign Firm national centre so that I can print them?
29 - In what language are the documents sent?
30 - Can the language be changed?
Our answers
Enrolment
1 - I want to enrol in the TFE but my company is not declared in France. What do I have to do?

You must contact the Foreign Firm national centre who will register your company.

The National Institute for statistics and economic studies (Insee) will register your company and will quickly send you your Siret number, which corresponds to the registration number for your company.
As soon as you receive the latter, you can enter your enrolment on www.tfe.urssaf.fr .

2 - If I enrol in the Foreign Firm Slip - TFE, who will be my contact?

The Foreign Firm national centre for:
- general information,

- the management of your account (assistance in filling out documents, management of enrolment requests, the "employee identification" and social vouchers, contribution calculations, sending pay slips, contribution breakdowns and annual returns),

- payment of social contributions.

3 - When I enrol in the TFE, do I have any other steps to do?

Yes, you must contact, in parallel to your enrolment request for the TFE, the various social bodies that you depend on, according to the national collective agreement that applies to your company in France, in order to complete a registration dossier (there are no registration fees or extra cost in terms of contributions): health department in the workplace, job sector services for unemployment insurance, Humanis International for complementary retirement and, where applicable, a supplemental retirement, provident fund, paid holiday fund for the construction sector in the Paris area CCPBRP for the paid holiday fund for the construction and public works sectors or the interprofessional paid holiday fund for the transportation sector in particular.

This step is indispensable for the proper management of your dossier and in order to guarantee your employees' rights to services.

4 - I heard about "Déclaration sociale nominative" DSN. Will the TFE send DSN ?
The DSN is a new sole, monthly and dematerialized transmission means of data concerning the pay issued from a pay and human resources software.  It replace most of social declarations as of 2017.
Your TFE center is in charge to establish formalities and declarations that DSN replaces
5 - What information needs to be entered for the enrolment?

If your Siret number is recognised, the information concerning your contact information (company name, address, telephone number, etc.) will be displayed automatically.

You must then, according to you national collective agreement, indicate the social bodies with which you are affiliated for your employees and the rates that apply in your company.

Finally, you must enter the additional information requested.

In order to assist you in filling out the enrolment, some of the zones are already filled in and on-line help is available.

For any further information, contact the Foreign Firm national centre on ……….

6 - Is the Internet site secure?

Yes. First of all, before validating your enrolment, several verifications are carried out with regards to your email address by applying the usual security measures.

You also choose your password, that provides you with access to the declaration area for your employees.

For information, in the event your email address or password changes, verifications are carried out in the same conditions.

7 - I have several employees. Can I use the TFE for all of my employees?

Yes, if you do not have any establishment in France , you can use the TFE to manage all of your employees employed in France , regardless of the employment contract, providing they are  less than 20.

8 - I already declare employees with the national foreign firm centre. Can I declare them now with the TFE?

Yes, it is possible for you to enrol in the TFE on www.tfe.urssaf.fr to manage your current employees and, where applicable, new employees, providing they are  less than 20. However, if you choose to use the TFE, you are required to declare all of your employees declared in France via this system.

To find out all about how the TFE operates, you can consult the "Presentation" section.

For more information, contact the Foreign Firm national centre on 00 33 (0) 810 09 26 33.

Hiring an employee (employee identification voucher)
9 - What is the "employee identification" voucher used for?

This is used as a unique declaration of employment (DPAE), which is a mandatory formality that must be done before any hiring and employment contract.

As soon as the "employee identification" voucher is validated, you must print and sign the registration certificate for the employment contract and then have your employee sign it.

If there are special clauses in the employment contract (part-time work, confidentiality or no competition clause, etc.), you must draft an annex. You must sign this annex and have it signed by your employee.

Each of you must keep a copy of each document.

10 - What do I need to do when I have validated my employee's contract?

As soon as you have confirmed your key entry, the unique declaration of employment (DPAE) is sent electronically and you can print the registration certificate, sign it and have it signed by your employee, without forgetting to provide the employee with a copy.

With an open-ended contract - CDD, all of the administrative data concerning your employee are recorded (last name, first name, address, date of birth, place of birth, Social security number, etc.). If you should sign a new contract with the employee, you will not have to enter all of this data again.

11 - Is social security number is compulsory ?
Yes, social security number is compulsory from your salaried's declaration.

If this number is not knowledgeable, you won't be able to validate the social voucher to establish the payslip under following conditions :
- from the social voucher's entry of a French salaried,
- the latest from the third social voucher's entry for a foreign salaried.

This data is essential regarding your salaried rights concerning pension on retirement and complementary retirement.

For record, French salaried get their social security number from the social security office (CPAM) from the age of 16.

French salaried born abroad or foreign salaried have to get this number at the social security office (CPAM) from which they depend on.
Declaration of the compensation (social voucher)
12 - How is the salary declared?

You enter the elements that are needed to calculate the contributions (elements concerning compensation, number of hours worked, period of employment, etc.). The employment period declared must not exceed one calendar month.

If the following declarations are identical, most of the data will already be filled in. You just have to click on the "generate an identical social voucher" zone. However, at least the period of employment and the date of payment of the employee should be modified.

13 - Can I perform a simulation in order to know the amount to pay my employee?

Yes, before recording the social voucher, you have the possibility to click on "contribution calculation".

This allows you to know, in most cases, the net salary to pay to your employee, as well as the amount of contributions due.

If you record this declaration, you can print the pay slip the very next day.

14 -
15 -
16 - Who calculates the contributions?

The TFE national centre calculates the mandatory social contributions then sends you a breakdown of the contributions.

This breakdown includes the information contained in the social voucher and informs you of the amount of contributions due as well as the payment deadline.

17 - I have heard of an annual return that has to be done. What do I need to do?

This is most likely the annual declaration of social data (DADS). This formality, which is indeed mandatory, is handled by the TFE national centre for all of the employees managed by the TFE.

This return is used to send information to various bodies (mandatory social protection bodies, tax administration, etc.).

18 - Once enrolled in the TFE, will I still have relations with the other social bodies for the employees that are managed via this system and for paying contributions?

In parallel with your enrolment, you must complete a registration dossier with the mandatory social protection bodies (cf. question 3).

Declaring your employees via the TFE allows you to pay the contributions due to the following bodies in one payment:

- Urssaf (social contributions and other social taxes, unemployment insurance scheme),

- Humanis International for complementary retirement,

and, where applicable,

- a supplemental retirement body,

- a provident fund body,

- the paid holiday fund for the construction sector in the Paris area CCPBRP for the construction and public works sectors or the interprofessional paid holiday fund for the transportation sector in particular.

You must, however, settle directly with each body involved the contributions intended to finance continued vocational training, the health department in the workplace as well as the individual or optional plans for social protection, the apprenticeship tax, etc.

Paying contributions
19 - How am I informed of the amount of the contributions due?

On a monthly basis, the TFE national centre sends you a breakdown of the contributions for the payment of all of the mandatory social contributions: Urssaf, unemployment insurance, complementary retirement, provident fund and, where applicable the paid holiday fund (construction sector) or the interprofessional paid holiday fund (transport) etc.

20 - Who collects the contributions?

The mandatory social contributions are collected by the Urssaf Alsace.

The contributions that are not collected within the framework of the TFE are in particular:

  • optional individual retirement and provident fund;
  • continued vocational training;
  • apprenticeship tax;
  • where applicable, the contribution to the development fund for the professional insertion of the handicapped.

You must pay these contributions directly to the bodies involved.

21 - How can I pay my contributions?

Two payment methods are available:

  • the simplest is via automatic bank debit for companies that have a bank account in France . The debit takes place in your account on the 15th of the month following the sending of the contribution breakdown;
  • via international bank transfer to be done at the beginning of the month following the reception of the breakdown of your contributions, to the order of the Urssaf Alsace.

We suggest that you open a bank account in

France in order to use the automatic bank debit method for the following reasons in particular:

  • there is no risk of you forgetting;
  • it is a simple and secure method of payment;
  • once the pre-completed debit authorisation is signed and sent to the TFE centre, you no longer have any formalities to take care of.
22 - What is the SEPA standard ?

From 2013, the national foreign firms’ center will begin using international BIC and IBAN numbers as part of the European Sepa project. The Sepa (Single Euro Payments Area) project is designed to standardize payment procedures in euros. It applies to the most commonly used methods of payment in Europe : credit cards, bank transfers and direct debit.

If you have chosen direct debit
Your debit authorization will automatically switch over to a standardized debit order. It will no longer be managed by your bank but by your national foreign firms’ center.

Your Sepa Creditor’s Identification number (ICS), which belongs to the Alsace Urssaf, will appear on your contribution statements, as will the single order reference number (RUM) for your debit order.

Under the terms of the TFE service, your account may be debited fewer than 14 calendar days after you receive your contribution statement.

You will need to notify your center if you change or cancel your debit order. Your bank will handle any complaints related to a debit operation.

If you have set up an international bank transfer
Companies that already pay their social security contributions by bank transfer will not need to take any additional steps.

If you want to begin paying your Social security contributions by bank transfer, you will need to get in touch with your TFE center. Your center will give you its banking information either in the standardized Sepa format or in the RIB format, depending on how your software is configured.

If you are receiving a contribution refund for the first time, the Urssaf will contact you for your banking information.

23 - If I pay into optional provident fund or retirement bodies, how do I know what amounts to pay?

On the contribution breakdown, there is a "contributions owed to third parties" zone and details on the amounts to be paid per body are provided on the summary statement.

24 - Once enrolled in the TFE, is the amount of the social contributions identical to that owed when I declared my employee to each body?

Yes, you owe the same contributions with the same benefits.

25 - If I have difficulties in paying, who should I contact?

You must contact the Foreign Firm national centre as quickly as possible in order to find a suitable solution.

Employees
26 - What are the documents intended for the employee within the framework of the TFE?
  • a copy of the registration certificate of the "employee identification" voucher, that the employer provides the employee with, once it has been signed by both parties,
  • a pay slip sent to the employer who then gives it to the employee,
  • an annual certificate of the wages declared within the framework of the TFE. This document is sent by the Foreign Firm national centre and provides your employees with the total amount collected for the previous year within the framework of the TFE.
Miscellaneous
27 - I have lost my password. What do I have to do?

If you lost your password, click the column "employer area" dial you Siretnumber in the bloc "identification" and click the message "I have lost my password".

The Foreign Firm national centre will send you a secure email that will provide you with access to a modification page. This link will remain active for 48 hours.

You can then create your new password and, as soon as you have done so, you will be able to declare your employees and consult the history of your dossier on www.tfe.urssaf.fr

28 - Where can I find the documents sent by the Foreign Firm national centre so that I can print them?

In the "employer area" section, you can print:

-          the acknowledgement of receipt of enrolment in the "Enrolment" zone,

-          the registration certificate of the "employee identification" voucher in the "Contract" zone,

-          the pay slips, contribution breakdowns, monthly and annual summary statements and the tax certificates in the "Print-outs" zone.

29 - In what language are the documents sent?

Except for pay slips, which are exclusively in French, all of the other documents (acknowledgement of receipt of enrolment, contribution breakdowns, monthly and annual summary statements and tax certificates) are sent in the language that you select (French, English or German).

30 - Can the language be changed?

At any time on the information site or in the declaration area, you can change the language by clicking on one of the flags located at the top right corner of the screen.

Requesting a language change also induces a modification of the language for the documents (acknowledgement of receipt of enrolment, contribution breakdowns, monthly and annual summary statements and tax certificates), except for pay slips which are always in French.

For any other question, please contact the Foreign Firm national centre.

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